Welcome to Secure Line! By accessing our website and making a purchase, you agree to these terms.

Ordering & Payments

All prices are shown in Australian dollars and are inclusive of GST.

We accept major payment methods, and all transactions are processed securely.

Orders are confirmed once payment is received. If there’s an issue, we’ll be in touch.

Shipping & Delivery

We deliver across Melbourne, Australia. You’ll see the shipping costs and estimated delivery times at checkout.

Once your order is dispatched, we’ll send you tracking details.

If an item is delayed or out of stock, we’ll let you know as soon as possible.

Returns & Refunds

If your bollard arrives damaged or faulty, let us know within [X] days, and we’ll sort out a replacement or refund.

Change of mind? We accept returns in unused condition within [X] days, but return shipping is your responsibility.

Custom orders may not be refundable—please check before purchasing.

Product Warranty

Our bollards are built to last, but if you experience any issues, get in touch. Warranty terms vary depending on the product.

Limitation of Liability

We do our best to provide accurate product descriptions, but we’re not responsible for any loss or damage resulting from misuse or improper installation.

If something goes wrong on our end, we’ll do what we can to fix it, but our liability is limited to the cost of the product.

Intellectual Property

All content on this site (text, images, logos) belongs to Secure Line. Please don’t copy or use it without prior permission.

Changes to These Terms

We may update these terms occasionally. Keep an eye out for updates, as continuing to use our site means you accept any changes.