Frequently Asked Question

Bollards & Products

1. What security services does Secure Line offer in Melbourne?
Secure Line provides professional removable bollard installation, concrete scanning (GPR) services, and security camera installation for residential, commercial, and industrial properties across Melbourne and surrounding areas in Australia.
2. What types of bollards do you sell?
We specialise exclusively in removable sleeve-lock bollards, including yellow, black, and premium sleeve-lock bollards. These bollards are ideal for driveways, car parks, commercial entrances, and areas requiring flexible vehicle access with strong security.
3. How do Yellow, Black and Premium Sleeve lock bollards differ?
Yellow bollards offer high visibility, black bollards offer durability and style, and premium sleeve lock bollards provide maximum strength for high-security asset protection.
4. Are your bollards suitable for high-security areas?
Yes. Secure Line’s removable sleeve-lock bollards are suitable for high- security residential, commercial, and industrial areas, providing strong

vehicle impact protection and long-term durability.
5. How do I choose the right bollard for my space?
Choosing the right bollard depends on your location, security needs, and access requirements. Fixed bollards provide permanent protection, removable bollards allow occasional access, and automatic or retractable bollards suit high-traffic commercial and residential areas. Secure Line assesses your site to recommend a safe, durable solution that meets Australian standards.

Installation & Services

1. Can I get a quote before installation?
Absolutely. You can request a quote directly from our website or give us a call.
2. Can Secure Line help with bollard permits or council approvals?
Yes, we can guide you through permits or council approval requirements.
3. Do you provide bollard installation with concrete scanning?
Yes, we use GPR concrete scanning before installation to avoid damaging pipes, cables, or rebar.

Security Camera

1. Do you provide security camera installation services, and what packages do you offer?
Yes, Secure Line provide security camera installation services. We offer Essential, Smart, and Active Deterrence packages suitable for homes and businesses Properties.
2. Can you integrate cameras with existing security systems?
Yes, we ensure seamless integration of security cameras with your existing security systems, including alarms and access control setups.
3. Do you offer site inspection before installation?
Yes. We provide a professional site inspection in Melbourne and nearby areas to assess your location and recommend the most effective bollard, concrete scanning, or security camera solution.
4. How long does security camera installation take?
Installation time varies depending on the site and system requirements. We manage everything from initial planning to final setup, completing the installation as quickly as possible.
5. Are your security camera systems weatherproof?
Yes. All our security camera systems are weatherproof and designed for outdoor Australian conditions, ensuring reliable performance year-round.
6. Can security cameras be integrated with existing systems?
Yes. We ensure seamless integration of security cameras with existing alarm systems, access control systems, and monitoring solutions.

Concrete Scanning

1. How does a concrete scanner work?
We use GPR scanning gear that sends radar waves into concrete. These bounce back and create an image; it’s like a concrete x-ray, but faster and safer.
2. What is concrete scanning used for?
Concrete scanning detects hidden services like pipes, rebar, and cables, making installations safe and accurate.
3. Do you offer concrete scanning across Melbourne?
Yes, we provide fast, accurate GPR concrete scanning across Melbourne and nearby areas.
4. Can concrete scanning help with bollard installation?
Yes, scanning ensures you avoid hidden utilities when installing bollards, keeping the project safe and on schedule.
5. Is GPR scanning Melbourne safe indoors?
Absolutely, GPR scanning is completely safe around people and objects.
6. How deep can you scan?
We drill down to a depth of about 230 mm. For more thorough concrete scanning, we will suggest the most effective method.
7. How fast can you deliver results
Most GPR scanning and concrete imaging results are ready on the same day. We mark everything clearly so your crew stays on track.

Company & Support

1. Where is Secure Line located, and do you serve my area?
We are based in Melbourne and serve the city and nearby areas.
2. What makes Secure Line different from competitors?
We provide strong, affordable bollards with same-day installation and local support.
3. What other security solutions do you offer?
In addition to our core services, Secure Line offers professional bollard installation, concrete scanning services, and security camera installation solutions for residential and commercial properties.
4. How can I contact Secure Line?
You can contact us through our website or call us on 0410 054 202 to discuss custom options.
5. What industries do your projects cater to?
We cater to retail, commercial, residential, construction, warehousing, public spaces, government, and councils.

Safety & Quality

1. Are your team members trained in safety and compliance standards?
Yes, our team is fully trained in safety and compliance standards for every project.
2. How does Secure Line ensure quality in its services?
We use durable materials, skilled installers, and follow strict safety checks to ensure quality

Secure Line – We’re just a message away!

Contact Info

Mon - Fri : 9:00 -16:00
(04) 1005 4202
(04) 2123 2028

Office Address

Akash Thomas, The Director, Secure Line Balwyn (3103)
Nathaniel Ong, The Director, Secure Line Mentone (3194)